Returns
RETURN POLICY - To start a Return press here
• 7 days for returns on eligible clothing items with tags and unworn (Excludes local designers [Yayi Pérez, AIDA, Agustina], Accessories, bodysuits, sequins, velvet, party dresses, swimwear and Sale items are FINAL SALE). Layaways are FINAL SALE. Mailed items have 7 days after date of delivery to request a return.
• NO REFUNDS, Store Credit will be provided in the form of a Gift Card. It can be used in store or online and will not expire.
• Mailed Items: We will provide a return label but SHIPPING COSTS will be subtracted from the store credit or paid in advance by the client.
• "Pick Up" Orders are eligible 7 days after purchase and can be dropped off in store Monday through Saturday from 11:30am - 5:30pm
Return Details:
• The client must notify the return via email or by phone so we can approve the return and coordinate the return options. You can also request the return here.
• The cost of return labels will be discounted off the store credit, usually $5-$8 depending on the weight. Once the client receives the return slip, if the clients stays with the items for more than 7 days the return eligibility may be evaluated. Keep in mind that we are a small store and inventory moves quickly.
• Store credit will be provided as a none expiring GIFT CARD. Once the items are received and revised (unused with tags, no damages, odors or stains), the Gift Card will be sent via email with a code that can be used online or in store.
• For more info email moniandcoli@gmail.com or call +1 (939) 318-0091
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Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.